AI is transforming industries, but the hype makes it hard to think clearly. Every company claims to be “AI-powered.” Every pitch deck mentions AI. Underneath the noise, there are real strategic questions: Should AI be core to your business? How do you build defensible advantage? How do you navigate rapidly changing capabilities? Having a clear AI strategy separates companies that benefit from AI from those who just talk about it.
First decision: What role does AI play?
AI-core: AI is fundamental to the value proposition
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The product wouldn’t exist without AI
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AI capability is the differentiation
AI-enabled: AI improves operations and product
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AI makes it better/faster/cheaper
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AI is a tool, not the product
AI-enhanced: AI is additive features
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Traditional product at core
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AI adds nice-to-have features
Different answers require different strategies.
Where Does Value Come From?
If AI is core, where’s the value?
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The AI model (commoditizing)
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Being “AI-powered” (everyone claims this)
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Using AI before others (temporary)
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Unique data others don’t have
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Specific applications of AI
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Domain expertise applied to AI
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Distribution and relationships
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Models improve for everyone
Defensibility comes from:
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Data: Proprietary, valuable, growing
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Application: Deep vertical expertise
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Network effects: More users = better AI
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Brand: Trust and relationship
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Distribution: Reach and channels
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Data that improves with use
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Feedback loops that create more data
Domain expertise as defense:
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Deep understanding of use case
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Solving hard problems well
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Integration with workflows
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User experience excellence
Building application moats:
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Focus deeply on a problem
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Understand users completely
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Build comprehensive solutions
More users = better product:
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User-generated data improves AI
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Build marketplace dynamics
AI capabilities evolve rapidly:
What’s special today may be standard tomorrow.
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Don’t bet everything on current capabilities
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Build layers above the AI
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Create value that persists
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Capability isn’t good enough
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First-mover advantage is limited
Positioning for the Future
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What becomes commoditized?
Think ahead of the curve.
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Good enough for most uses
Fine-tune existing models:
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Better for specific use cases
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Requires data and expertise
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Rarely justified for startups
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What’s the competitive advantage?
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What resources are available?
Don’t over-invest in AI that’s not core.
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API-based: Need AI-literate engineers, not ML specialists
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Fine-tuning: Need some ML expertise
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Custom models: Need full ML team
Match talent to strategy.
AI in Competitive Analysis
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What’s their AI strategy?
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What’s their AI advantage?
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Where are they vulnerable?
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Moving faster in verticals
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Building relationships they can’t
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Solving problems they won’t
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Category disruption possible
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Watch for AI-native entrants
Relying too heavily on AI providers:
Building on capabilities that change:
Competitors with better AI:
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Models improve for everyone
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Differentiate on application
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Define AI role (core/enabler/enhanced)
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Identify defensible advantages
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Choose build/buy approach
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Plan for capability evolution
Regular AI strategy review:
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How are competitors using AI?
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First question: Is AI core, enabler, or enhancement? Different answers require different strategies
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AI value comes from data, application expertise, and distribution—not from “using AI”
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AI moats are hard; models commoditize, APIs make access easy
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Defensibility comes from proprietary data, deep applications, network effects, brand, distribution
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AI capabilities evolve rapidly; what’s special today is standard tomorrow
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Position for the future: think about what becomes commoditized and where value shifts
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Most startups should use APIs; fine-tuning and custom models rarely justified early
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Dependency risk is real: provider changes, pricing changes, model behavior changes
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Compete with giants by focusing narrow, moving faster, building relationships
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Regular strategy review: AI landscape changes, so should your approach